Managing Human Behavior In Public And Nonprofit Organizations

  managing human behavior in public and nonprofit organizations: Managing Human Behavior in Public and Nonprofit Organizations Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, Kelly C. Rawlings, 2018-12-27 This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . .The extensive use of case studies and examples makes the material easy to grasp and apply. —M.S. Kinoti, Ph.D., Regis University Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help students develop their leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps students develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers students a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show students the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to students how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to engage students with relevant ways to practice and improve their management skills. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.
  managing human behavior in public and nonprofit organizations: Managing Human Behavior in Public and Nonprofit Organizations Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, 2002 This book covers all of the essential topics in management and organizational behaviour from the perspective of public and non profit management. It focuses on the importance of understanding the behaviour, motivations, and actions of individuals in the public service and the distinctiveness of management and leadership in public organizations. It contains cases studies, self-assessment exercises, simulations, and evaluative instruments. This book will assist all public managers to develop the skills and understanding they need in order to be effective and responsible.
  managing human behavior in public and nonprofit organizations: Diaspora and Visual Culture Nicholas Mirzoeff, 2014-04-04 This is the first book to examine the connections between diaspora - the movement, whether forced or voluntary, of a nation or group of people from one homeland to another - and its representations in visual culture. Two foundational articles by Stuart Hall and the painter R.B. Kitaj provide points of departure for an exploration of the meanings of diaspora for cultural identity and artistic practice. A distinguished group of contributors, who include Alan Sinfield, Irit Rogoff, and Eunice Lipton, address the rich complexity of diasporic cultures and art, but with a focus on the visual culture of the Jewish and African diasporas. Individual articles address the Jewish diaspora and visual culture from the 19th century to the present, and work by African American and Afro-Brazilian artists.
  managing human behavior in public and nonprofit organizations: Managing Human Behavior in Public and Nonprofit Organizations Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, 2015-08-11 A must-read for students in public administration and nonprofit management programs! Managing Human Behavior in Public and Nonprofit Organizations, Fourth Edition, is designed to help students understand, manage, and influence the behavior of others in the workplace. Esteemed authors Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta take an action-oriented approach by using real-world circumstances within public and nonprofit organizations to illustrate key concepts. Important topics such as stress, decision making, motivation, leadership, communication, teams, and change give students a foundational understanding of the basic issues that affect human behavior. In addition to new cases and examples from the public and nonprofit sectors, the Fourth Edition features new material on leadership and organizational change, cultural diversity and generational diversity, and positive organizational behavior.
  managing human behavior in public and nonprofit organizations: Managing Human Behavior in Public and Nonprofit Organizations Robert B. Denhardt, Janet Vinzant Denhardt, Maria Pilar Aristigueta, 2008 Written for undergraduate and postgraduate programs in public administration, particularly in Masters in Public Administration (MPA) programs, this text is designed to help students develop the skills and understanding they need in order to become effective and responsible public managers. It covers all of the essential topics in management and organizational behaviour from the perspective of public and non-profit management. The text focuses on the importance of understanding the behaviour, motivations, and actions of individuals in the public service and the distinctiveness of management and leadership in public organizations. Action-oriented, the book is filled with cases, self-assessment exercises, simulations, and evaluative instruments
  managing human behavior in public and nonprofit organizations: Managing Public and Nonprofit Organizations Charles Coe, 2017-07-06 Managing Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book’s review of principles and best practices. Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, Bridgegate scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.
  managing human behavior in public and nonprofit organizations: Managing Risk in Nonprofit Organizations Melanie L. Herman, George L. Head, Peggy M. Jackson, Toni E. Fogarty, 2004-04-12 Managing Risk in Nonprofit Organizations explains and defines risk management, especially as it applies to nonprofits. It provides comprehensive guidance on such topics as identifying risk, prioritising risk, selecting appropriate risk management techniques, implementing risk management techniques, monitoring risk management, and financing. * Includes diagrams of the risk management cycle and dimensions of risk graphic * The nature of these unique risks and the special challenges facing a nonprofit that embarks on a risk management program will also be addressed. * Written by two leaders at the Nonprofit Risk Management Center, a management assistance organization that provides informational resources, technical assistance, and training to an estimated 20,000 nonprofits annually
  managing human behavior in public and nonprofit organizations: Organizational Behavior Afsaneh Nahavandi, Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, 2013-12-13 This unique text thoroughly explores the topic of organizational behavior using a strengths-based, action-oriented approach with a strong emphasis on creativity, innovation, and the global society. By focusing on the interactions among individuals, groups, and organizations this text illustrates how organizational behavior topics fit together. A unique set of pedagogical features challenge students to develop greater personal, interpersonal, and organizational skills in business environments as well as utilize their own strengths and the strengths of others to achieve organizational commitment and success.
  managing human behavior in public and nonprofit organizations: Understanding and Managing Public Organizations Hal G. Rainey, 2009-10-16 Understanding and Managing Public Organizations provides a comprehensive analysis of research and practice on public organizations and management. In this fourth edition of his award-winning best seller, Hal Rainey reviews topics including organizational goals and performance, decision making and strategy, leadership, motivation, organizational structure and design, organizational change, and others. He analyzes effective and ineffective practices, with suggestions for managing contemporary and classic challenges in public organizations, and with illustrative vignettes and examples. Carefully revised and updated, this edition of Understanding and Managing Public Organizations extends previous editions with deeper coverage of collaboration and networks, public values, public service motivation, managerial strategy, performance assessment, innovation and organizational change, and recent trends in public sector management. Praise for the Previous Editions The third edition of the classic text provides a comprehensive, up-to-date analysis of research on public organizations and management. Drawing on a review of the most current research about government organizations and managers, this important source offers specific suggestions for managing these challenges in today's public organizations. ? Abstracts of Public Administration A masterful textbook, as well as an important and original contribution to the public organization theory literature ? both comprehensive in its treatment of organization theory and decidedly 'public' in its perspective. ?Public Administration Review A tremendous contribution to the field. Rainey's ability to synthesize research streams from a variety of fields?such as political science, public administration, public policy, business administration, psychology, sociology, and others?is outstanding. ?Jeffrey L. Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University
  managing human behavior in public and nonprofit organizations: Strategic Leadership and Management in Nonprofit Organizations Martha Golensky, Mark Hager, 2020-01-30 Nonprofit organizations need smart, informed managers. This comprehensive introductory textbook aims to expose students to the range of responsibilities expected from modern nonprofit organizations and their boards, executive management, frontline staff, and community volunteers. Section 1 focuses on the characteristics of a nonprofit organization, with an explanation of the specific attributes of both charitable and member-serving nonprofits. It considers the historical development of the nonprofit sector as a whole and of the human services subsector in particular, culminating with a review of the political and economic climate in which nonprofits operate. Section 2 considers theories of leadership. The multiple roles of the nonprofit professional leader are delineated, to recognize that the same person may serve as manager and administrator, motivated by different priorities when functioning in each capacity. Ethical issues are also considered, along with the theoretical and practical aspects of decision-making, and the relationship between organizational culture and organizational change. Sections 3 and 4 address the specific skills of the nonprofit leader involved in securing material resources and managing human resources, respectively. The book concludes with a focus on the role of volunteers and the need for organizations to provide them good experiences if they want volunteers to keep coming back. Featuring an extended case study, this book is a useful guide for students and professionals new to the workplace on topics such as successfully managing change, strengthening programs, nurturing a dynamic board of directors, diversifying revenues, and building a strong, committed staff and volunteer corps.
  managing human behavior in public and nonprofit organizations: Nonprofit Organizations Helmut K. Anheier, 2014-04-16 In this new edition of his popular textbook, Nonprofit Organizations: Theory, Management, Policy, Helmut K. Anheier has fully updated, revised and expanded his comprehensive introduction to this field. The text takes on an international and comparative dimensions perspective, detailing the background and concepts behind these organizations and examining relevant theories and central issues. Anheier covers the full range of nonprofit organizations – service providers, membership organizations, foundations, community groups – in different fields, such as arts and culture, social services and education. He introduces central terms such as philanthropy, charity, community, social entrepreneurship, social investment, public good and civil society, whilst explaining how the field spills over from public management, through nonprofit management and public administration. The previous edition won the Best Book Award at the American Academy of Management in 2006. Nonprofit Organizations: Theory, Management, Policy is an ideal resource for students on undergraduate and postgraduate courses in both Europe and North America.
  managing human behavior in public and nonprofit organizations: Managing and Leading Nonprofit Organizations Paul L. Dann, 2022-01-26 Practical strategies for ensuring leadership success within nonprofit organizations In Managing and Leading Nonprofit Organizations: A Framework For Success, veteran senior leader and CEO Paul L. Dann, PhD, draws on over 30 years of developing and advancing nonprofits to walk you through practical strategies that support success as a nonprofit leader. The book is filled with universally applicable examples of how to implement its leadership techniques. Leaders working in a variety of sectors will benefit from the author’s careful balance of theory and practice. In the book, they’ll also find: How to choose a leadership style that suits your personality, the people you work with, and your organization How to engage in the co-creation of leadership through generative leadership practice, including the development of an organizational philosophy, practice, and structure How to manage employee performance and engagement and how to choose successful management systems to leverage success Ideal for practicing and aspiring nonprofit organization managers, board members, and directors, Managing and Leading Nonprofit Organizations: A Framework For Success is an indispensable, one-stop resource for the development and deployment of leadership skills in challenging as well as complex nonprofit environments.
  managing human behavior in public and nonprofit organizations: Social Equity and Public Administration: Origins, Developments, and Applications H George Frederickson, 2015-02-12 This book is designed to be the definitive statement on social equity theory and practice in public administration. Social equity is often referred to as the third pillar in PA, after efficiency and economy. It concerns itself with the fairness of the organization, its management, and its delivery of public services. H. George Frederickson is widely recognized as the originator of the concept and the person most associated with its development and application. The book's introduction and chapters 1-4 offer general descriptions of social equity in terms of its arguments and claims in changing political, economic, and social circumstances, and trace the development of the concept over the past forty years. Chapters 5-9 provide applications of social equity theory to particular policy arenas such as education, or to specific public administration issues such as the range of administrative discretion, the legal context, the research challenges, and social equity in the context of time and generations. Chapters 10 and 11 describe the current state of social equity and look towards the future.
  managing human behavior in public and nonprofit organizations: Change Management in Nonprofit Organizations Kunle Akingbola, Sean Edmund Rogers, Alina Baluch, 2019-03-30 Nonprofit organizations are arguably in a perpetual state of change. Nonprofits must constantly scan, analyze, and adapt to the implications of the changing needs of clients, the community, funders, and government policy. Hence, the core competencies and capabilities of nonprofits must include how to effectively manage change. The knowledge, skills, and abilities of employees, volunteers, and managers must include the competencies required to formulate and implement strategies to manage planned and unplanned change. This book brings to the forefront the challenges and opportunities of change by combining insights from practice, research, and theories of change management to examine nonprofits. It incorporates interdisciplinary perspectives to examine the dimensions, determinants, and outcomes of change in nonprofits. It offers managers, researchers, and students case examples on how to develop, implement, and manage change in the context of nonprofits. Readers will better understand the dimensions of change that are unique to nonprofits and how these should be integrated into strategy and day-to-day operations, including reflection for both the change agent and the change recipient.
  managing human behavior in public and nonprofit organizations: Nonprofit Management Elaine Congress, DSW, MSW, Allan Luks, JD, Francis Petit, MBA, PhD, 2016-09-15 Nonprofit organizations are increasingly concerned with the need to demonstrate how social justice principles impact every aspect of their work. This isthe only textbook to explicitly integrate social justice principles into the management of a nonprofit organization. It provides students with theknowledge and skills required to integrate a social justice value system into their work as effective non-profit leaders. Using practical tips andillustrative case examples, the text explains the structure and processes of nonprofit organizations with a particular emphasis on social justice themes.The book is edited by an interdisciplinary team of prominent leaders in business, management, and social service, who together run the Fordham Center forNonprofit Leaders. They have assembled a group of expert authors who provide extensive coverage of the nonprofit leadership field. The book discusses the history of the development of nonprofit management up to the present day. It addresses legal and ethical considerations,organizational planning and staff management, finance, public relations, fundraising, public advocacy and volunteerism, program design and grantdevelopment, governance and board development, developing an international nonprofit, information technology, career development, and creating anonprofit/social entrepreneurship organization. Additional chapters address quality improvement, mentoring, and proposal writing, Included are plentifulcase studies and review questions in each chapter. The text is ideal for students and faculty in social service administration, human service leadership,social work management, public and community health, public administration, and health care administration and management. Key Features: Comprises the only nonprofit management text to integrate social justice themes Edited by an interdisciplinary group of authors representing the social service, social work, management, and nonprofit fields Includes illustrative case studies and review questions in each chapter Offers practical tips for integrating social justice agendas Provides PowerPoint presentations for instructors
  managing human behavior in public and nonprofit organizations: Managing Nonprofit Organizations in a Policy World, Second Edition Shannon Vaughan, Shelly Arsneault, 2021-07-01 Connecting everyday management skills to the policy world, this foundational textbook sheds new light on how nonprofit managers can better navigate policymaking and regulatory contexts to effectively lead their organizations. While it covers all of the nuts and bolts, what sets this book apart is how everyday management is tied to the broader view of how nonprofits can thrive within the increasingly intertwined public, private, and not-for-profit sectors. The Second Edition includes updated discussions of coronavirus and pandemic-related policy implications; regulations, sector statistics, and social media fundraising; new and updated case studies; and a new chapter on Philanthropy and Foundations.
  managing human behavior in public and nonprofit organizations: Handbook of Research on Managerial Solutions in Non-Profit Organizations Potocan, Vojko, Ün?an, Mustafa C., Nedelko, Zlatko, 2016-08-23 Non-profit Organizations (NPOs) are the fastest growing organizations in modern society. They exist in a liminal realm between public and private organizations, and because of this, new jurisdictions are created for NPOs. The existence of NPOs is contingent upon their adequacy, and management is a key determining factor as to whether an organization survives. The Handbook of Research on Managerial Solutions in Non-Profit Organizations provides relevant theoretical frameworks and the latest empirical research findings related to the successful management of nonprofits. Providing insights into the best practices and valuable comparisons between strategies in different contexts, this book gives invaluable support for nonprofit managers, policy makers, students, and researchers.
  managing human behavior in public and nonprofit organizations: Organizational Behavior Jone L. Pearce, Jessica E. Sowa, 2019
  managing human behavior in public and nonprofit organizations: Managing Nonprofit Organizations Mary Tschirhart, Wolfgang Bielefeld, 2012-07-11 MANAGING NONPROFIT ORGANIZATIONS This essential resource offers an overall understanding of nonprofits based on both the academic literature and practitioner experience. It shows how to lead, manage, govern, and structure effective and ethical nonprofit organizations. Managing Nonprofit Organizations reveals what it takes to be entrepreneurial and collaborative, formulate successful strategies, assess performance, manage change, acquire resources, be a responsible financial steward, and design and implement solid marketing and communication plans. Managing Nonprofit Organizations is the only introductory text on this subject that manages to do three critical things equally well: It's comprehensive, covering all the key topics leaders of NPOs need to know about; it's practical, providing lots of examples, case incidents, and experiential exercises that connect the content to the real world; and, best of all (and most unique compared to others), it's research-based, drawing on the latest and best empirical studies that look into what works and doesn't work in the world of nonprofit management. —Vic Murray, professor, School of Public Administration, University of Victoria This book is a rarity—a text that can be used both as the focus for academic study and as a source of stimulating ideas for those practitioners who want to explore theories about management and how they can be applied so they can do a better job. Tschirhart and Bielefeld have explained all aspects of nonprofit management and leadership in a way that will stimulate as well as inform. —Richard Brewster, executive director, National Center on Nonprofit Enterprise, Virginia Tech University Managing Nonprofit Organizations presents a comprehensive treatment of this important topic. The book satisfies the competencies and curriculum guidelines developed by NASPAA and by NACC and would be ideal for instruction. The book maintains its commitment to informing management and leadership throughout the nonprofit sector. —Jeffrey L. Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University This is an important book, written by two of the leading scholars in the nonprofit studies field. Nonprofit managers, board members, funders, educators, and others will find Managing Nonprofit Organizations extremely valuable. —Michael O' Neill, professor of nonprofit management, University of San Francisco Here's the book that my students have been asking for—just the right mix of theory presentation, research findings, and practical suggestions to serve the thoughtful nonprofit management practitioner. It will inform, instruct, and ultimately, inspire. —Rikki Abzug, professor of management, Anisfield School of Business, Ramapo College
  managing human behavior in public and nonprofit organizations: On Being Nonprofit Peter Frumkin, 2009-07 Focusing on nonprofits' growing dependence on public funding, their tendency toward political polarization, their often idiosyncratic missions, and their increasing commercialism, Peter Frumkin argues that the long-term challenges facing nonprofit organizations will be solved only when they achieve greater balance among their four central functions. Probing foundational thinking as well as emergent ideas, the book is an essential guide for nonprofit novices and experts alike who want to understand the issues propelling public debate about the future of their sector.
  managing human behavior in public and nonprofit organizations: Understanding Nonprofit Organizations Lisa A. Dicke, J. Steven Ott, 2023-04-03 There are no easy solutions to the complexities faced by nonprofit leaders and managers. This textbook addresses the governance, leadership, and management functions of the thousands of organizations in the nonprofit sector that provide an enormous range of services. This thoroughly revised fourth edition of Understanding Nonprofit Organizations does not simply recount and summarize seminal literature; it presents 22 of the most important and informative articles, chapters, and essays written about the workings of nonprofit organizations, alongside 18 case studies that illustrate the complex governing, leading, and managing issues raised in the chapters. The introductions that open each of the sections explore important issues and concepts, provide context, and explain what students should be looking for as they read each of the chapters. Each section introduction has been extensively rewritten or updated to address recent movements and changes in the nonprofit field, including the impacts of the COVID-19 pandemic on all aspects of nonprofit organizations’ functions and ability to raise funds, increasing social and political divides within countries and communities, the gains and problems that have arisen with dramatic expansion of social media, and the need for justice, equity, diversity and inclusion in our organizations and our society. Understanding Nonprofit Organizations provides a cohesive set of relevant readings for a course on nonprofit organizations and management, and instructors and students will appreciate the original case studies that parallel the major themes presented. The book is also designed for individuals who are hoping or planning to move into paid or voluntary leadership and management positions in nonprofit organizations—as well as for those already involved with nonprofits seeking to improve their skills and understanding of their chosen field.
  managing human behavior in public and nonprofit organizations: Managing and Measuring Performance in Public and Nonprofit Organizations Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall, 2014-08-28 New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
  managing human behavior in public and nonprofit organizations: Public Leadership Ethics J. Patrick Dobel, 2018-05-11 Designed to help midlevel and senior managers in organizations dedicated to public purposes, this book provides trained self-awareness to deploy values to guide decisions and build the culture of their organizations. The book explores how all managing involves leading and identifies the levels of ethical responsibility for managerial leaders. Highlighting the fundamental role that ethics plays in organizational life, J. Patrick Dobel uses insights from cognitive and social psychology to discuss how to anticipate and address threats to integrity and value informed decision making. Building on traditional ethical theory and modern research, the book begins with the fundamental assumption that individuals possess responsibility when they act for ethical purposes and results in taking a position within a public or nonprofit organization. This assumption of responsibility recognizes the inherent discretion in all positions and claims that effective ethical management requires self-awareness, self-mastery, integrity and a working frame of one’s values and character. The book pays special attention to the challenges of integrating diverse people and perspectives in public organizations as well as attending to the slippages to integrity in organizational life and how managers and leaders can foresee and address ethical slippage and corruption. The book provides checklists and decision frameworks that individuals can adopt and deploy to guide decisions. Public Leadership Ethics: A Management Approach will help create strong value informed cultures supported by communication, transparency, incentives and strong management cadres to achieve high quality service and integrity based actions. It will be of special interest to managerial leaders in public service and teaching in public administration and policy programs or executive training.
  managing human behavior in public and nonprofit organizations: The Governance of Not-for-Profit Organizations Edward L. Glaeser, 2007-11-01 Not-for-profit organizations play a critical role in the American economy. In health care, education, culture, and religion, we trust not-for-profit firms to serve the interests of their donors, customers, employees, and society at large. We know that such firms don't try to maximize profits, but what do they maximize? This book attempts to answer that question, assembling leading experts on the economics of the not-for-profit sector to examine the problems of the health care industry, art museums, universities, and even the medieval church. Contributors look at a number of different aspects of not-for-profit operations, from the problems of fundraising, endowments, and governance to specific issues like hospital advertising. The picture that emerges is complex and surprising. In some cases, not-for-profit firms appear to work extremely well: competition for workers, customers, and donors leads not-for-profit organizations to function as efficiently as any for-profit firm. In other contexts, large endowments and weak governance allow elite workers to maximize their own interests, rather than those of their donors, customers, or society at large. Taken together, these papers greatly advance our knowledge of the dynamics and operations of not-for-profit organizations, revealing the under-explored systems of pressures and challenges that shape their governance.
  managing human behavior in public and nonprofit organizations: Theories of Public Organization Robert B. Denhardt, 2011 THEORIES OF PUBLIC ADMINISTRATION, International Edition is a brief, readable overview of public administration theory that presents multiple viewpoints, enabling students to develop their own philosophies of public administration, and helping them relate theory to application. The Sixth Edition incorporates a new theme of Governance, which explores the traditions, institutions, and processes that determine how power is exercised, how citizens are given a voice, and how decisions are made on issues of public concern.
  managing human behavior in public and nonprofit organizations: Managing to Change the World Alison Green, Jerry Hauser, 2012-04-03 Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.
  managing human behavior in public and nonprofit organizations: Ethics in Nonprofit Organizations Gary M Grobman, 2017-12-03 Ethics in Nonprofit Organizations: Theory and Practice (Third Edition) is the most comprehensive resource on the market today that focuses exclusively on nonprofit organization ethics. This is a valuable resource for: - nonprofit executive staff - nonprofit board members - attorneys who practice nonprofit law - students in nonprofit management programs Ethics in Nonprofit Organizations includes: - ethical theory and its practical application to common ethical issues in nonprofit organizations - 10 highly readable case studies with discussion questions - 120 fictional ethical scenarios that illustrate common (and some not so common) ethical challenges and ethical dilemmas that are faced by nonprofit organizations
  managing human behavior in public and nonprofit organizations: Leadership in Nonprofit Organizations Kathryn A. Agard, 2011 Leadership in Non-Profit Organizations tackles issues and leadership topics for those seeking to understand more about this dynamic sector of society. A major focus of this two-volume reference work is on the specific roles and skills required of the non-profit leader in voluntary organizations. Key features include: contributions from a wide range of authors who reflect the variety, vibrancy and creativity of the sector itself an overview of the history of non-profit organizations in the United States description of a robust and diverse assortment of organizations and opportunities for leadership an exploration of the nature of leadership and its complexity as exemplified in the non-profit sector availability both in print and online - this title will form part of the 2010 Encyclopedia Collection on SAGE Reference Online. The Handbook includes topics such as: personalities of non-profit leaders vision and starting a nonprofit organization nonprofit law, statutes, taxation and regulations strategic management financial management collaboration public relations for promoting a non-profit organization human resource policies and procedures.
  managing human behavior in public and nonprofit organizations: 21st Century Skills for Non-Profit Managers Don Macdonald, 2017-10-26 Over the last 30 years nonprofit organizations have grown massively in capacity, scope, and authority across the world. With growing demand for services, there are numerous opportunities for nonprofits to respond innovatively and sustainably. Any experienced nonprofit manager knows the role is sometimes frustrating but always exhilarating, working with people and empowering them. Severe funding cuts make this more testing, but new prospects are appearing. If you are new to management or the sector, you need a book describing good practice to inform and guide you. Managing a small nonprofit, requires you to multitask, manage your time and prioritize tasks, while taking on extra responsibilities, you need new skills such as fundraising, all covered in this book. This book covers essential aspects (staffing, communications, charity governance, donations, corporate social responsibility, crowdfunding). With useful case studies, resources and links, it avoids jargon and intellectualizing. Topics include effective business planning, empowering staff and clients, writing successful fundraising applications and preparing government tenders for the U.S. and UK. Don used his experience as a nonprofit manager, volunteer, staffer, fundraiser, community fund overseer, trustee and consultant to make the book relevant, topical and helpful.
  managing human behavior in public and nonprofit organizations: Developing Human Service Leaders Deborah Harley-McClaskey, 2015-12-24 Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
  managing human behavior in public and nonprofit organizations: Nonprofit Marketing Walter Wymer, Patricia Knowles, Roger Gomes, 2006-03-06 This textbook presents marketing concepts which are then supported with real-world examples. Key features include: treatment of the most important marketing activities, marketing fundamentals, separate chapters on 'social marketing' and cause marketing, and numerous international examples.
  managing human behavior in public and nonprofit organizations: Artful Leadership Mary Tschirhart, 1996 In stakeholder legitimacy problems, the organization's values or norms are in conflict with stakeholders' activities, as in the case of a theater concerned that a volunteer is misusing theater funds. In efficiency problems, organizational and stakeholder activities are interdependent and incompatible, without any violation of the values or norms of either party, as when a theater is competing with other theaters for a funder's limited monies.
  managing human behavior in public and nonprofit organizations: Effectively Managing and Leading Human Service Organizations Ralph Brody, Murali Nair, 2013-11-21 Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.
  managing human behavior in public and nonprofit organizations: Nonprofit Management Michael J. Worth, 2018-08-24 Michael J. Worth’s student-friendly best-seller, Nonprofit Management: Principles and Practice, Fifth Edition, provides a broad, insightful overview of key topics affecting governance and management of nonprofit organizations. Worth covers the scope and structure of the nonprofit sector, leadership of nonprofits, managing the nonprofit organization, fundraising, earned income strategies, financial management, nonprofit lobbying and advocacy, managing international and global organizations, and social entrepreneurship. Written specifically for students, this applied text balances research, theory, and practitioner literature with current cases, timely examples, and the most recent data available. New to the Fifth Edition New cases related to accountability and governance highlight new approaches to recent controversies and risks to nonprofits. Cases include the Wounded Warriors Project, Sweet Briar College, 4-H, Housing First, the Chan-Zuckerberg Initiative, the National Audubon Society, and an expanded study of governance issues at the Hershey Trust. Expanded discussions of risk management offer new insights on developing strategy, building capacity, and managing risk. New social networks and social media content provides students with practical strategies for using social media when fundraising and marketing. A new comprehensive case on the Girl Scouts of the USA recounts reforms undertaken by this iconic organization and current challenges it faces. The chapter on financial management has been substantially revised to reflect new requirements for nonprofit financial statements issued by the Financial Accounting Standards Board in 2016, as well as an expanded discussion of audits. An updated chapter on fundraising includes information on the Tax Cuts and Jobs Act passed in December 2017, which has implications for charitable giving. New references at the end of every chapter guide readers to relevant cases in the Appendix, making it easy for instructors to incorporate the cases into classroom discussions.
  managing human behavior in public and nonprofit organizations: Measuring Performance in Public and Nonprofit Organizations Theodore H. Poister, 2008-03-11 In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
  managing human behavior in public and nonprofit organizations: Ten Basic Responsibilities of Nonprofit Boards Richard T. Ingram, 2009 Designed to help nonprofit board members and senior staff, The six books address all of the fundamental elements of service common to most boards, including board member responsibilities, how to structure the board in the most efficient manner, and how to accomplish governance work in the spirit of the mission of the organization.--Pg. 2 of Book 1
  managing human behavior in public and nonprofit organizations: The Routledge Companion to Nonprofit Management Helmut K. Anheier, Stefan Toepler, 2020-04-08 Over the past three decades or so, the nonprofit, voluntary, or third sector has undergone a major transformation from a small cottage industry to a major economic force in virtually every part of the developed world as well as elsewhere around the globe. Nonprofit organizations are now major providers of public services working in close cooperation with governments at all levels and increasingly find themselves in competition with commercial firms across various social marketplaces. This transformation has come with ever-increasing demands for enhancing the organizational capacities and professionalizing the management of nonprofit institutions. The Routledge Companion to Nonprofit Management is the first internationally focused effort to capture the full breadth of current nonprofit management research and knowledge that has arisen in response to these developments. With newly commissioned contributions from an international set of scholars at the forefront of nonprofit management research, this volume provides a thorough overview of the most current management thinking in this field. It contextualizes nonprofit management globally, provides an extensive introduction to key management functions, core revenue sources and the emerging social enterprise space, and raises a number of emerging topics and issues that will shape nonprofit management in future decades. As graduate programs continue to evolve to serve the training needs in the field, The Routledge Companion to Nonprofit Management is an essential reference and resource for graduate students, researchers, and practitioners interested in a deeper understanding of the operation of the nonprofit sector.
  managing human behavior in public and nonprofit organizations: Technology in Nonprofit Organizations and Voluntary Action John McNutt, Chao Guo, Lauri Goldkind, Seongho An, 2018-06-05 Information and communication technologies (ICT) are major forces shaping our current age. ICT affects many areas of human existence and influences the both human wellbeing and human evil. The nonprofit sector is already heavily involved in technology both as a way to pursue its mission and as an influential factor in the evolution of the sector. This article examines how technology affects the sector and how the sector uses technology in its work. The article begins with a discussion of how the emerging information society will change the nonprofit sector. The sector that we know is grounded on our experience in the agrarian and industrial periods in the United States and Europe. We then explore how technology evolved in the sector. This is followed by an examination of technology and nonprofit organizational behavior. Technology changes the organizations that make use of its capacities. Next is a discussion of the types of technology that nonprofit organizations use. The final three sections deal with technology and social change, technology in nonprofit settings, and issues and trends. This article provides the reader with a current appreciation of the scholarly and professional literature on ICT in the nonprofit sector.
  managing human behavior in public and nonprofit organizations: International Encyclopedia of Civil Society Helmut K. Anheier, Stefan Toepler, 2009-11-24 Recently the topic of civil society has generated a wave of interest, and a wealth of new information. Until now no publication has attempted to organize and consolidate this knowledge. The International Encyclopedia of Civil Society fills this gap, establishing a common set of understandings and terminology, and an analytical starting point for future research. Global in scope and authoritative in content, the Encyclopedia offers succinct summaries of core concepts and theories; definitions of terms; biographical entries on important figures and organizational profiles. In addition, it serves as a reliable and up-to-date guide to additional sources of information. In sum, the Encyclopedia provides an overview of the contours of civil society, social capital, philanthropy and nonprofits across cultures and historical periods. For researchers in nonprofit and civil society studies, political science, economics, management and social enterprise, this is the most systematic appraisal of a rapidly growing field.
  managing human behavior in public and nonprofit organizations: The Ethics Primer for Public Administrators in Government and Nonprofit Organizations, Second Edition James H. Svara, 2014-02-07 This concise text is a reader friendly primer to the fundamentals of administrative responsibility and ethics. Your students will come away with a clear understanding of why ethics are important to administrators in governmental and non-profit organizations, and how these administrators can relate their own personal values to the norms of the public sector. Since the publication of the first edition of The Ethics Primer, there has been significant change in the climate of public affairs that impacts the discussion of ethics for those who serve the public in governmental and nonprofit organizations. The new edition reflects those changes in three major areas: • Ethics in an era of increasing tension between political leaders and administrators over the role and size of government. • Ethical choices in making fiscal cuts or imposing new taxes in the face of the greatest economic crisis since the Depression. • Ethical challenges to established practices in public organizations. The Second Edition also offers thoroughly updated data and sources throughout, as well as examples that incorporate new research and new developments in government and politics. The Second Edition of The Ethics Primer for Public Administrators in Government and Nonprofit Organizations: • Introduces readers to the fundamentals of administrative responsibility and provides comprehensive coverage of the important elements of ethics. • Features an accessible and interactive approach to maximize understanding of the subject. • Includes information on the nature of public service and the ethical expectations of public administrators, as well factors that may lead to unethical behavior. • Written from a political perspective, the book addresses questions that are highly salient to persons working in government and nonprofits. • Offers helpful ways to link ethics and management in order to strengthen the ethical climate in a public organization.
Managing Human Behavior In Public And Nonprofit Organizations
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1 Organizational Behavior as a Way of Thinking and Acting 1 The Roots of Organizational Behavior 8 More Recent Developments 11 Does Good Management Make a Difference? 13 Themes and Purposes of This Book 14 2 wW Knowing and Managing Yourself 17 Where Do We Begin? 20 Life Experiences 20 Your Lifeline 21 Knowing Yourself Exercise 21

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1. Organizational Behavior as a Way of Thinking and Acting 1 The Roots of Organizational Behavior 7 Some Early History 9 Values and Assumptions of Organizational Behavior 13 Themes and Purposes of This Book 14 2. Knowing and Managing Yourself 17 Where Do We Begin? 19 Life Experiences 19 Your Lifeline 19 Ways of Thinking 20 Improving Your Sense ...

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