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| jiffy lube university answer key: Introduction to Business Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt, 2024-09-16 Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License. |
| jiffy lube university answer key: Lecture Ready 2 , 2006 |
| jiffy lube university answer key: Business Model You Timothy Clark, Alexander Osterwalder, Yves Pigneur, 2012-03-12 A one-page tool to reinvent yourself and your career The global bestseller Business Model Generation introduced a unique visual way to summarize and creatively brainstorm any business or product idea on a single sheet of paper. Business Model You uses the same powerful one-page tool to teach readers how to draw personal business models, which reveal new ways their skills can be adapted to the changing needs of the marketplace to reveal new, more satisfying, career and life possibilities. Produced by the same team that created Business Model Generation, this book is based on the Business Model Canvas methodology, which has quickly emerged as the world's leading business model description and innovation technique. This book shows readers how to: Understand business model thinking and diagram their current personal business model Understand the value of their skills in the marketplace and define their purpose Articulate a vision for change Create a new personal business model harmonized with that vision, and most important, test and implement the new model When you implement the one-page tool from Business Model You, you create a game-changing business model for your life and career. |
| jiffy lube university answer key: Catch the Sparrow Rachel Rear, 2022-02-01 The gripping story of a young woman's murder, unsolved for over two decades, brilliantly investigated and reconstructed by her stepsister. Growing up, Rachel Rear knew the story of Stephanie Kupchynsky's disappearance. The beautiful violinist and teacher had fled an abusive relationship on Martha's Vineyard and made a new start for herself near Rochester, NY. She was at the height of her life-in a relationship with a man she hoped to marry and close to her students and her family. And then, one morning, she was gone. Around Rochester-a region which has spawned such serial killers as Arthur Shawcross and the “Double Initial” killer-Stephanie's disappearance was just a familiar sort of news item. But Rachel had more reason than most to be haunted by this particular story of a missing woman: Rachel's mother had married Stephanie's father after the crime, and Rachel grew up in the shadow of her stepsister's legacy. In Catch the Sparrow, Rachel Rear writes a compulsively readable and unerringly poignant reconstruction of the case's dark and serpentine path across more than two decades. Obsessively cataloging the crime and its costs, drawing intimately closer to the details than any journalist could, she reveals how a dysfunctional justice system laid the groundwork for Stephanie's murder and stymied the investigation for more than twenty years, and what those hard years meant for the lives of Stephanie's family and loved ones. Startling, unputdownable, and deeply moving, Catch the Sparrow is a retelling of a crime like no other. |
| jiffy lube university answer key: The Overnight Diet Caroline Apovian, 2013-04-09 The Overnight Diet is the world's first medically proven diet to produce instant, lasting results. You will lose up to 2 pounds the first night, 9 pounds the first week, and continue your weight loss. Now Caroline Apovian MD., leading expert and authority on nutrition and weight management, brings you the diet that has helped thousands of her patients lose weight- and keep it off. Dr. Apovian's specially formulated 1-Day Power Up jump-starts your fat burning and weight-loss overnight, then the 6-Day Fuel Up keeps your body in fat-burning mode while offering you a bounty of tasty food options, including hamburgers, peanut butter, even chocolate! No food is off limits. Plus all-you-can-eat fruits and vegetables. The Overnight Diet achieves lightning-fast weight loss, burns fat not muscle, reduces water retention and bloating, staves off hunger pangs, and prevents plateaus. This is the ultimate blueprint to slim down, and lose the weight you want, whether its 5 pounds or 50 pounds! The Overnight Diet developed by a renowned medical doctor has been proven safe and effective. It is the only weight-loss program that: Is formulated for rapid weight loss that you'll keep off once and for all Revs up your metabolism to burn more fat faster Let's you eat your favorite foods-and still lose pounds and inches Turns off the genes that caused your weight gain Lets you exercise less while burning more fat Boosts your levels of HGH, the body's natural flab fighter Reduces your risk of diseases like heart disease, type 2 diabetes, and cancer |
| jiffy lube university answer key: Killing Yourself to Live Chuck Klosterman, 2006-06-13 The author recounts his more than 6,500-mile journey across America, during which he visited the sites of famous rock star deaths and experienced philosophical changes of perspective. |
| jiffy lube university answer key: Backstabbing for Beginners Michael Soussan, 2010-06-01 A riveting, first-person account of the backstabbing and hypocrisy that led to the U.N.'s Oil-for-Food Program becoming the most corrupt enterprise ever overseen by the international community. |
| jiffy lube university answer key: Business @ the Speed of Thought Bill Gates, 2009-09-26 In his new book, Microsoft chairman and CEO Bill Gates discusses how technology can help run businesses better today and how it will transform the nature of business in the near future. Gates stresses the need for managers to view technology not as overhead but as a strategic asset, and offers detailed examples from Microsoft, GM, Dell, and many other successful companies. Companion Web site. |
| jiffy lube university answer key: Strategic Management (color) , 2020-08-18 Strategic Management (2020) is a 325-page open educational resource designed as an introduction to the key topics and themes of strategic management. The open textbook is intended for a senior capstone course in an undergraduate business program and suitable for a wide range of undergraduate business students including those majoring in marketing, management, business administration, accounting, finance, real estate, business information technology, and hospitality and tourism. The text presents examples of familiar companies and personalities to illustrate the different strategies used by today's firms and how they go about implementing those strategies. It includes case studies, end of section key takeaways, exercises, and links to external videos, and an end-of-book glossary. The text is ideal for courses which focus on how organizations operate at the strategic level to be successful. Students will learn how to conduct case analyses, measure organizational performance, and conduct external and internal analyses. |
| jiffy lube university answer key: Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge Andrea Kates, 2011-11-04 Combat flat sales, capture new markets, and drive innovation using the Business Genome approach The Business Genome is a proprietary database that tracks company data, maps it across data of all industries, detects patterns, and determines precisely how that company should plan for the future. In Find Your Next, Business Genome creator Andrea Kates explains how to ensure growth and prosperity in years to come. She provides the tools you need to create you business “genome,” or DNA—your company’s unique position in today’s market based on strengths, challenges, industry trends, and other factors—match it to that of a successful company in another industry, then model your own decisions on those of the matching company. |
| jiffy lube university answer key: The Mom Test Rob Fitzpatrick, 2013-10-09 The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right . Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better. |
| jiffy lube university answer key: Oil! Upton Sinclair, 1927 First edition of Sinclair's savage satire, loosely based on the life and career of Edward L. Doheny, and the Teapot Dome scandal of the Harding administration. Although Sinclair's famous novel The Jungle deals with Chicago's meatpacking industry, he moved west to Pasadena in 1916 and began writing novels set in California, the best of which was Oil!, the story of the education of Bunny Ross, son of wildcat oil man Joe Ross after oil is discovered outside Los Angeles. The novel was the basis for Paul Thomas Anderson's 2007 film There Will Be Blood. In California Classics, Lawrence Clark Powell called Oil! Sinclair's most sustained and best writing. |
| jiffy lube university answer key: This Lullaby Sarah Dessen, 2004-03-08 A New York Times bestseller She’s got it all figured out. Or does she? When it comes to relationships, Remy’s got a whole set of rules. Never get too serious. Never let him break your heart. And never, ever date a musician. But then Remy meets Dexter, and the rules don’t seem to apply anymore. Could it be that she’s starting to understand what all those love songs are about? “Remy and Dexter jump off the pages into the hearts of readers, who will wish for a romance like this of their own.” —Booklist Also by Sarah Dessen: Along for the Ride Dreamland Just Listen Keeping the Moon Lock and Key The Moon and More Someone Like You That Summer The Truth About Forever What Happened to Goodbye |
| jiffy lube university answer key: The Small Business Bible Steven D. Strauss, 2012-02-27 An updated third edition of the most comprehensive guide to small business success Whether you're a novice entrepreneur or a seasoned pro, The Small Business Bible offers you everything you need to know to build and grow your dream business. It shows you what really works (and what doesn't!) and includes scores of tips, insider information, stories, and proven secrets of success. Even if you've run your own business for years, this handy guide keeps you up to date on the latest business and tech trends. This Third Edition includes entirely new chapters devoted to social media, mobility and apps, and new trends in online discounting and group buying that are vital to small business owners everywhere. New chapters include: How to use Facebook, Twitter, and other social media tools to engage customers and potential stakeholders How to generate leads and win strategic partnerships with LinkedIn How to employ videos and YouTube to further your brand What you need to know about Groupon and group discount buying What mobile marketing can do for your business Give your small business its best shot by understanding the best and latest small business strategies, especially in this transformative and volatile period. The Small Business Bible offers every bit of information you'll need to know to succeed. |
| jiffy lube university answer key: Foundations of Business Thought Calvin M. Boardman, Alan N. Sandomir, Harris Sondak, 2017 |
| jiffy lube university answer key: Catastrophic Care David Goldhill, 2013-01-08 A visionary investigation that will change the way we think about health care: how and why it is failing, why expanding coverage will actually make things worse, and how our health care can be transformed into a transparent, affordable, successful system. In 2007, David Goldhill’s father died from infections acquired in a hospital, one of more than two hundred thousand avoidable deaths per year caused by medical error. The bill was enormous—and Medicare paid it. These circumstances left Goldhill angry and determined to understand how world-class technology and personnel could coexist with such carelessness—and how a business that failed so miserably could be paid in full. Catastrophic Care is the eye-opening result. Blending personal anecdotes and extensive research, Goldhill presents us with cogent, biting analysis that challenges the basic preconceptions that have shaped our thinking for decades. Contrasting the Island of health care with the Mainland of our economy, he demonstrates that high costs, excess medicine, terrible service, and medical error are the inevitable consequences of our insurance-based system. He explains why policy efforts to fix these problems have invariably produced perverse results, and how the new Affordable Care Act is more likely to deepen than to solve these issues. Goldhill steps outside the incremental and wonkish debates to question the conventional wisdom blinding us to more fundamental issues. He proposes a comprehensive new way, where the customer (the patient) is first—a system focused on health and maintaining it, a system strong and vibrant enough for our future. If you think health care is interesting only to institutes and politicians, think again: Catastrophic Care is surprising, engaging, and brimming with insights born of questions nobody has thought to ask. Above all it is a book of new ideas that can transform the way we understand a subject we often take for granted. |
| jiffy lube university answer key: Change Anything Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler, 2011-04-11 A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides? Based upon the latest research in a number of psychological and medical fields, the authors of Change Anything will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. Change Anything shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life. |
| jiffy lube university answer key: The American Dream Deferred Cory Booker, 2018-06-26 Senator Cory Booker (D-NJ) shares the story of his father's journey from poverty to middle-class prosperity, but says the bargain that helped his father and other workers achieve the American Dream is now broken. Sen. Booker reflects on the trends and practices contributing to stagnant wages in the United States, including a corporate culture that favors shareholder payouts over investments in workers; barriers to worker mobility, like non-compete clauses; and the “fissuring” of the workforce, as companies today are more likely to contract out labor to low-cost vendors rather than employ directly. Senator Booker calls for policies that will address these and related challenges, expand opportunity for all Americans, and restore the bargain for all who seek it. |
| jiffy lube university answer key: Rhythm Patrick Thean, 2014-02-25 From USA Today & Wall Street Journal Bestselling Author! Want to achieve breakthroughs and get exceptional results? Discover the system that successful growth companies have used to achieve their results. All growing companies encounter ceilings of complexity, usually when they hit certain employee or revenue milestones. In order to burst through ceiling after ceiling and innovate with growth, a company must develop a reliable system that prompts leaders to be proactive and pivot when the need arises. You also need to learn simple systems to empower everyone in your company to become and stay focused, aligned, and accountable. In Rhythm, you’ll discover all this and more, including: • How to identify potential setbacks and avoid them; • Think-Plan-Do rhythm to fire up and maintain great execution; • The inside scoop from growth companies showing you how they turned their potential setbacks into opportunities; • Practical tools that you can use immediately; • The habits you should start building to achieve your own breakthroughs. Patrick Thean’s process applies to any growing business and ensures that your organization gets into the habit of achieving success, week after week, quarter after quarter, year after year. Get your copy now and start leading your business towards successful growth today! |
| jiffy lube university answer key: Cost Management Edward Blocher, Edward J. Blocher, David Edward Stout, Gary Cokins, 2010 Covers the strategic management topics in cost accounting. This title helps students to understand about the management and the role of cost accounting in helping an organization succeed. It addresses issues such as: How does a firm compete? and What type of cost management information is needed for a firm to succeed? |
| jiffy lube university answer key: ASE Test Preparation - A5 Brakes Delmar Publishers, 2011-06 Reviews topics covered on the exam, offers test taking tips, and includes six practice exams. |
| jiffy lube university answer key: Entrepreneurship Michael Laverty, Chris Littel, 2020-01-16 This textbook is intended for use in introductory Entrepreneurship classes at the undergraduate level. Due to the wide range of audiences and course approaches, the book is designed to be as flexible as possible. Theoretical and practical aspects are presented in a balanced manner, and specific components such as the business plan are provided in multiple formats. Entrepreneurship aims to drive students toward active participation in entrepreneurial roles, and exposes them to a wide range of companies and scenarios. |
| jiffy lube university answer key: Business Principles and Management Kenneth E. Everard, 1990 |
| jiffy lube university answer key: Reviving Work Ethic Eric Chester, 2012 *A guide to instilling a strong work ethic in the modern workforce. It looks at the root of the entitlement mentality that afflicts many in the emerging workforce and shows readers the specific actions they can take to give their employees a deep commitment to performing excellent work. |
| jiffy lube university answer key: Business Plans that Work: A Guide for Small Business 2/E Andrew Zacharakis, Stephen Spinelli, Jeffry A. Timmons, 2011-03-18 Turn your great idea into BIG PROFITS with a powerful, persuasive business plan! With any endeavor, good planning is the key to good results—especially in the launch of a new business or product. Business Plans That Work gives you an easy-to-follow template for conceptualizing, writing, focusing, and revising a business plan that converts your business idea into financial profit. A virtual blueprint for entrepreneurial success, this new edition of the popular entrepreneur’s guide provides all the tools you need to communicate the value of your idea to investors and attract key talent, and create a plan you can turn to throughout the entire process of starting and running a business. You’ll learn how to: Determine what to include in each plan, why, and for whom Secure the capital you need to get the project off the ground Assess opportunities and risks involved in your project Avoid common pitfalls that cost money, time, and effort With Business Plans That Work, you have everything you need to create winning strategies for development, sales, marketing, operations, distribution, and everything else successful ventures are founded on. |
| jiffy lube university answer key: Customer Service Paul R. Timm, 2011 Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success. |
| jiffy lube university answer key: Kellogg On Strategy Dranove, 2006-12-28 Written for business executives and MBA students, Kellogg on Strategy is a practical guide to choosing the right strategy for your business and applying it correctly. Rather than covering the basics of strategy, this expert guide shows you how to use strategy effectively so your business can succeed. You'll learn to analyze your current competitive position, develop the perfect strategy to match your goals, and apply that strategy thoughtfully and effectively.· Getting Ready to Do Strategy· B Minus C: Positioning Your Firm against the Competition· Affirming Your Competitive Advantage: The Resources and Capabilities Audit· Measuring Your Competitive Advantage: A Toolkit· The Cancer of Competition: How to Diagnose It· The Cancer of Competition: How to Cure It· The Threat of Entry and How to Combat It· How to Sustain Your Competitive Advantage· Two Examples of Strategy in Action: Southwest Airlines and the Chicago Hospital Market |
| jiffy lube university answer key: Management John M. Ivancevich, Peter Lorenzi, Steven J. Skinner, 1997 Including coverage of topics such as diversity, cycle time, creativity, learning organizations and the Internet, this work on quality and competitiveness contains exercises and case studies. |
| jiffy lube university answer key: Branding and Advertising Seema Gupta, 2009-09-27 In today's time there is no more dynamic and fascinating field to either practise or study than branding, promotion and advertising. But in today's growing environment this field is undergoing dramatic changes that are changing advertising and promotion forever. The changes are coming from all sides-clients demanding better results from their advertising and promotional money; lean but highly creative smaller advertising agencies; sales promotion and direct-marketing firms, as well as interactive agencies, which want a larger share of the billions of dollars companies spend each year promoting their brands and services; consumers who no longer respond to traditional forms of advertising; and new methods that may reinvent the very process of advertising. This book is an attempt to include all these and many more similar topics related to branding and advertising in a pragmatic and simple way. |
| jiffy lube university answer key: Macroeconomics Paul Krugman, Robin Wells, 2015-04-07 When it comes drawing on enduring economic principles to explain current economic realities, there is no one readers trust more than Paul Krugman. With his bestselling introductory textbook (now in a new edition) the Nobel laureate and New York Times columnist is proving to be equally effective in the classroom, with more and more instructors in all types of schools using Krugman’s signature storytelling style to help them introduce the fundamental principles of economics to all kinds of students. |
| jiffy lube university answer key: In Business , 1989 |
| jiffy lube university answer key: The Adaptation Advantage Heather E. McGowan, Chris Shipley, 2020-04-14 A guide for individuals and organizations navigating the complex and ambiguous Future of Work Foreword by New York Times columnist and best-selling author Thomas L. Friedman Technology is changing work as we know it. Cultural norms are undergoing tectonic shifts. A global pandemic proves that we are inextricably connected whether we choose to be or not. So much change, so quickly, is disorienting. It's undermining our sense of identity and challenging our ability to adapt. But where so many see these changes as threatening, Heather McGowan and Chris Shipley see the opportunity to open the flood gates of human potential—if we can change the way we think about work and leadership. They have dedicated the last 5 years to understanding how technical, business, and cultural shifts affecting the workplace have brought us to this crossroads, The result is a powerful and practical guide to the future of work for leaders and employees. The future can be better, but only if we let go of our attachment to our traditional (and disappearing) ideas about careers, and what a good job looks like. Blending wisdom from interviews with hundreds of executives, The Adaptation Advantage explains the profound changes happening in the world of work and posits the solution: new ways to think about careers that detach our sense of pride and personal identity from our job title, and connect it to our sense of purpose. Activating purpose, the authors suggest, will inherently motivate learning, engagement, empowerment, and lead to new forms of pride and identity throughout the workforce. Only when we let go of our rigid career identities can we embrace and appreciate the joys of learning and adapting to new realities—and help our organizations do the same. Of course, making this transition is hard. It requires leaders who can attract and motivate cognitively diverse teams fueled by a strong sense of purpose in an environment of psychological safety—despite fierce competition and external pressures. Adapting to the future of work has always called for strong leadership. Now, as a pandemic disrupts so many aspects of work, adapting is a leadership imperative. The Adaptation Advantage is an essential guide to help leaders meet that challenge. |
| jiffy lube university answer key: Beating the Street Peter Lynch, 2012-03-13 Legendary money manager Peter Lynch explains his own strategies for investing and offers advice for how to pick stocks and mutual funds to assemble a successful investment portfolio. Develop a Winning Investment Strategy—with Expert Advice from “The Nation’s #1 Money Manager.” Peter Lynch’s “invest in what you know” strategy has made him a household name with investors both big and small. An important key to investing, Lynch says, is to remember that stocks are not lottery tickets. There’s a company behind every stock and a reason companies—and their stocks—perform the way they do. In this book, Peter Lynch shows you how you can become an expert in a company and how you can build a profitable investment portfolio, based on your own experience and insights and on straightforward do-it-yourself research. In Beating the Street, Lynch for the first time explains how to devise a mutual fund strategy, shows his step-by-step strategies for picking stock, and describes how the individual investor can improve his or her investment performance to rival that of the experts. There’s no reason the individual investor can’t match wits with the experts, and this book will show you how. |
| jiffy lube university answer key: Lecture Ready Second Edition 3: Student Book Laurie Frazier, Shalle Leeming, 2013-02-07 Lecture Ready 3 prepares students for listening, note taking, and academic discussion through videos of realistic and engaging lectures. Explicit presentation skills prepare students for public speaking, a requirement in today's academic and professional world. Audio and video material is available via Kelburn campus computers to students enrolled in the English Language Proficiency Programme. |
| jiffy lube university answer key: ASE Test Preparation- A5 Brakes Cengage Learning Delmar, Delmar Publishers, 2006 Technicians seeking certification in any one of the automotive ASE exam areas will benefit from the valuable preparation offered by this newly revised package of test preparation booklets. Each title in this popular series features the most up-to-date ASE task list available, along with practice test questions like those typically seen on an ASE certification exam to help users feel more comfortable and prepared to pass the actual test. Comprehensive coverage includes overviews of each task list topic, including descriptions of the actual repair procedure being discussed, plus ASE test taking strategies and detailed explanations as to why a particular answer is correct or incorrect. |
| jiffy lube university answer key: Plastic-Free Beth Terry, 2015-04-21 “Guides readers toward the road less consumptive, offering practical advice and moral support while making a convincing case that individual actions . . . do matter.” —Elizabeth Royte, author, Garbage Land and Bottlemania Like many people, Beth Terry didn’t think an individual could have much impact on the environment. But while laid up after surgery, she read an article about the staggering amount of plastic polluting the oceans, and decided then and there to kick her plastic habit. In Plastic-Free, she shows you how you can too, providing personal anecdotes, stats about the environmental and health problems related to plastic, and individual solutions and tips on how to limit your plastic footprint. Presenting both beginner and advanced steps, Terry includes handy checklists and tables for easy reference, ways to get involved in larger community actions, and profiles of individuals—Plastic-Free Heroes—who have gone beyond personal solutions to create change on a larger scale. Fully updated for the paperback edition, Plastic-Free also includes sections on letting go of eco-guilt, strategies for coping with overwhelming problems, and ways to relate to other people who aren’t as far along on the plastic-free path. Both a practical guide and the story of a personal journey from helplessness to empowerment, Plastic-Free is a must-read for those concerned about the ongoing health and happiness of themselves, their children, and the planet. |
| jiffy lube university answer key: The Task of this Translator Todd Hasak-Lowy, 2005 A first collection of seven short fictional works follows a theme of personal crises interrupted by global issues and features such characters as a journalist who becomes a client of the diet company he investigates, a man who loses his wallet just before a nuclear battle between India and Pakistan, and a slacker who becomes a translator during a bitter family reunion. Original. |
| jiffy lube university answer key: Multi-Unit Leadership Jim Sullivan, 2011-06-23 Multi-Unit Leadership is the best-selling book used in over 170,000 businesses worldwide. Managing multiple units requires significantly different skills than managing just one. This book details those skills in seven distinct stages and shares the best practices from successful multiunit leaders worldwide. Perfect for regional managers and franchisees who need to know the difference between hands-on management and indirect influence. Written in a detailed and fun format perfect for today's Digital Age leaders, Multiunit Leadership examines the unique role and requirements of managers who are responsible for two to forty units. Our research with over 500 successful Multi-Unit Leaders (MULs) reveals the best practices and unique expertise that differentiates high-performing mulitunit leaders from average ones. Chockablock-full of specific examples, expert opinion and case-study scenarios, the seven leadership stages outlined in the book include: Brand Ambassador, Servant Leadership, Marketing Guru, Head Coach, Talent Scout, Synergist and Goal-Getter. You'll learn how to better manage time and projects, how to develop stronger teams, how to get maximum impact from your store visits, and how to consistently build sales by working smarter, not harder. Readers can assess their own strengths and challenges compared to the industry's best MULs at the end of each chapter and compile their own best practices relative to people, performance, and productivity. Companies using the book include McDonald's, American Express, Coca-Cola, Starbucks, Target, Jiffy Lube, Supercuts, Applebee's, and Sam's Club. |
| jiffy lube university answer key: Baseline Selling Dave Kurlan, 2005-11 Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball, will dramatically change the way we approach the sales process, replacing the gratuitous complexity advocated by today's sales experts with an elegant and very effective simplicity. Studies have shown that the selling techniques of the last two decades have had very little impact on most of the sales population less than 75 percent of all salespeople, to be exact. Why? Because of the complexity, learning curve and difficulty in applying the concepts in these systems. In response to the urgent need for a flexible, innovative process that will enable people to grasp the essential skills necessary to close a sale in any situation, Baseline Selling reemphasizes the fundamentals of selling in a fresh, memorable way that modern sales professionals can relate to and utilize, and above all, one that complements and enriches advanced sales methodologies. Salespeople who read this book and put its wisdom to work will succeed at acquiring more opportunities as they learn to get appointments more easily. They will excel at creating opportunities with prospects who are not interested. They'll sell at higher margins by using the Rule of Ratios. Their closing percentages will improve dramatically as they implement the simple Inoffensive Close. Salespeople selling commodities, struggling to differentiate themselves, will love Commodity Busters and every salesperson will be able to shorten their sell cycle by Taking a Lead. Quite simply, Baseline Selling introduces a way for salespeople to visualize and touch all the sales bases without over-complicating the process. |
| jiffy lube university answer key: The New Entrepreneurial Leader Danna Greenberg, Kate McKone-Sweet, H. James Wilson, 2011-09-06 In years past, the keywords for leaders were confidence, single-minded purpose, and strategic planning. But today’s vastly complex, globalized, and fast-evolving world requires a different kind of leadership. This game-changing book details a new approach—entrepreneurial leadership—developed at Babson College, the number-one school for entrepreneurship in the world. Entrepreneurial leadership is inspired by, but is separate from, entrepreneurship. It can be applied in any organizational situation, not just start-ups. Based on two years of extensive research, it embraces three principles that add up to a fundamentally new worldview of business and a new logic of decision making. First, rapid change and increasing uncertainty require leaders to be “cognitively ambidextrous,” able to shift between traditional “prediction logic” (choosing actions based on analysis) and “creation logic” (taking action despite considerable unknowns). Guiding this different way of thinking and acting is a new view of business, where simultaneous creation of social, environmental, and economic value is the order of the day. Finally, entrepreneurial leaders leverage their understanding of themselves and their social context to guide effective action. Each chapter offers concrete examples of how educators across all disciplines are integrating these ideas into their courses—and even their entire curricula. The New Entrepreneurial Leader lays out a comprehensive new paradigm for reinventing management education in order to mold leaders who will shape social and economic opportunity. |
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Mabel White Holmes introduced the first prepared baking mix product, "JIFFY" Baking Mix in 1930. Quick and simple recipes. The home of America's Favorite "JIFFY" Corn Muffin Mix.
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Jiffy growing solutions help innovative and leading companies in global horticulture with sustainable plant growing solutions to feed and beautify the world. Jiffy Products include pots, …
