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| dental office receptionist training: Dental Reception and Supervisory Management Glenys Bridges, 2019-04-15 Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists. |
| dental office receptionist training: Certified Dental Assistant (CDA) National Learning Corporation, 2020-03-15 |
| dental office receptionist training: Dental Office Administration Geraldine S Irlbacher, Guy S. Girtel, 2020-03-18 Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank. |
| dental office receptionist training: Don’t Wait for the Tooth Fairy Ashley Latter, 2010-12-03 It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; • How to turn patient enquires to your practice into an appointment • How to create the perfect consultation and patient journey • How to talk money with confidence and achieve the prices your services deserve • The secrets to becoming a true master of the art of persuasion • How to present solutions to patients, so they want to buy from you • How to work together as a team, so that you never drop the baton again • Help more of your patients say YES more often And more “I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team.” John Lewis Ghyllmount Dental |
| dental office receptionist training: Dental Reception and Practice Management Glenys Bridges, 2008-04-15 Dental Reception and Practice Management is the dental office administrator’s essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. Dental reception and Practice Management covers a range of key skills and knowledge within three sections: ‘Overview of Dental Care Administration’, ‘Front of House Skills and Planning’ and ‘Managing Dental Services’; bringing together practical guidance on business management and reception skills with accessible and relevant information on the dental professions. |
| dental office receptionist training: Handbook of Nitrous Oxide and Oxygen Sedation Morris S. Clark, Ann L. Brunick, 2008-01-01 This unique chairside handbook is the only product of its kind focused specifically on nitrous oxide and oxygen sedation. Handbook of Nitrous Oxide and Oxygen Sedation, 4th Edition takes a need-to-know approach, featuring a user-friendly outline format that is easy to digest along, with summary tables and boxes, helpful icons, clear illustrations, and step-by-step techniques with photos. Now in full color, this portable text is ideal in educational and clinical settings. Comprehensive coverage with the convenience and portability of a handbook equips a dental team member with all the background, technique, recovery, and additional information necessary to administer and monitor N2O/O2 sedation. Easy-to-use presentation utilizes a standard outline style that facilitates knowledge acquisition and provides a quick reference for consultation or chairside reference. Step-by-step techniques equip you with detailed guidance on how to best perform techniques to gain confidence and easily review procedures. FAQs supplied in an entire chapter devoted to commonly asked questions and answers regarding N2O/O2 sedation offers an excellent resource for patient education. Reference tables and boxes offer easy-to-read summaries of text discussions that support visual learners and serve as useful review and study tools. Expert multidisciplinary author team encompasses a breadth of experience in practice and a passion for education, ensuring that you are learning the best content from the best teachers. NEW! Chapter focuses on the types supply systems and equipment necessary to deliver N2O/O2 sedation. NEW! Coverage of the latest in N2O/O2 sedation, including the hazard communication standard, ensures that you are up to date on current issues, techniques, and equipment NEW! Full-color presentation improves clarity and comprehension of content, specifically the color-coding system for gases. NEW! Artwork, including color photos and illustrations, highlights the latest equipment and also enhances the learning experience and appeal for visual learners. NEW! End-of-chapter review questions and answers support the educational needs of students preparing for board and clinical exams. |
| dental office receptionist training: Advanced Impression Taking Robert H. Lieberthal, 1918 |
| dental office receptionist training: EagleSoft Theresa Rose Biggs Cda, 2019-07-15 EagleSoft Quick Reference GuideIf your switching Dental Practices and last office didn't use EagleSoft or You just hired a New Staff Member with no EagleSoft experience or No Software Knowledge Learn and Add to resume and take your Step by Step notes with you!Includes: Scheduling, Charting, Treatment Plan, Reports, Time Clock, Cosmetic imaging, Walkout Statements and More plus additional resources to help you make extra income while working the Front office or for your practice. |
| dental office receptionist training: Business Basics for Dentists James L. Harrison, David O. Willis, Charles K. Thieman, 2023-09-21 Business Basics for Dentists Concise yet comprehensive overview of business management principles tailored for dental practices, with strategies to apply the core concepts to achieve success Rather than presenting a rote checklist of steps for success, Business Basics for Dentists, Second Edition describes business, economic, marketing, and management principles and explains how to apply them to dental practice. Now fully updated throughout, this book provides the essential elements of a business course—management principles, economics, business finance, and financial analysis—without getting bogged down in too much detail. Dental students and new practitioners will learn how to use the core strategic and operational business philosophies to develop an effective dental practice. The business management principles are related to various aspects of running and managing a dental practice, including office communications, billing, inventory, and marketing. All aspects of practice transition are approached, including career opportunities, buying a practice, starting a new practice, multi-practitioner arrangements, practice valuation, and planning and developing a practice. The book also covers personal financial planning to ensure that the dentist is also planning for their finances and retirement beyond the bounds of the practice. Business Basics for Dentists, Second Edition covers: Personal money management and insurance needs, reducing the personal tax burden, estate planning, and securing financing Business entities, basic economics, the legal environment of the dental practice, financial statements, and business taxes and tax planning Management principles, planning the dental practice, financial analysis, and control in the dental office, maintaining production and collections, and gaining case acceptance Generating patients for the practice, controlling costs, promoting staff effectiveness, and maintaining daily operations Focusing on the transition period from a dental student, through corporate employee, to ownership, Business Basics for Dentists is a valuable tool for dental students and professionals seeking to further their career path through actionable advice from experts in the field. |
| dental office receptionist training: Orofacial Pain and Headache Yair Sharav, Rafael Benoliel, 2008-01-01 OROFACIAL PAIN AND HEADACHE is a timely, comprehensive and instructive addition to the pain literature; in particular the important and truly multidisciplinary area of orofacial pain. Based on their extensive clinical experience and a thorough understanding of pain mechanisms specific to the trigeminal system, the editors, Yair Sharav and Rafael Benoliel, have integrated knowledge from the areas of headache and orofacial pain and have succinctly explained common mechanisms involved in the two phenomena, with important implications for pain diagnosis and management. Internationally renowned editors and contributor teamIntegrated approach to the diagnosis and treatment of oral and facial pain syndromes as well as common primary headaches A thorough review of the four majorclinical entities of orofacial pain: acute dental, neurovascular, musculoskeletal and neuropathicComprehensive coverage of the pharmacotherapy of acute and chronic painChapters on the psychological, neurosurgical and otolaryngological aspects of orofacial painAn in depth discussion of facial pain and headaches secondary to medical co-morbiditiesExploration of complementary and alternative methods of pain control including acupuncture, food additives and hypnosis |
| dental office receptionist training: Standard Operating Procedures for All Dentists Marsha Freeman, 2004-10 In the book and accompanying CD, Marsha Freeman offers 314 standard operating procedures for the dental office, including front and back offices, bookkeeping, hygiene, job descriptions and performance agreements, management, marketing, and related forms. Book SOPs are replicated on the CD for easy modification, printing, and binder insertion. |
| dental office receptionist training: Secrets of the General Chairside Assisting Exam Study Guide Danb Exam Secrets Test Prep, 2018-04-12 ***Includes Practice Test Questions*** Secrets of the General Chairside Assisting Exam helps you ace the General Chairside Assisting Exam, without weeks and months of endless studying. Our comprehensive Secrets of the General Chairside Assisting Exam study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Secrets of the General Chairside Assisting Exam includes: The 5 Secret Keys to DANB Exam Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; A comprehensive General Chairside Assisting review including: Premolars, Amalgam, Dental Rolls, Canines, Periodontitis, Enamel, Dentin, Periodontal Ligament, Universal/National System, Cavity Classification, TMJ Dysfunction, Vital Signs, Four-Handed Dentistry, Dental Anesthetics, Surfaces of the Teeth, Nitrous oxide, ANUG, Genial Tubercles, Abfraction, Sealants, Water Fluoridation, Special Trays, Waxes, Gingivitis, Anaphylactic Reaction, and much more... |
| dental office receptionist training: Essentials of Dental Assisting - E-Book Debbie S. Robinson, Doni L. Bird, 2012-10-12 Fully updated to include the latest procedures and trends, this practical resource focuses on the core clinical skills and knowledge you need to become a practicing dental assistant. The concise, full-color text has been specifically designed and written to help you easily grasp important DA information. And step-by-step procedures, application exercises, and a wealth of pedagogical aids ensure that you master all the necessary skills. Focus on Clinical Dental Assisting provides essential information on the core skills and procedures needed to become a practicing dental assistant. Approachable writing style ensures that you have a full understanding of text content. Easy-to-follow organization offers 29 succinct chapters that move from profession basics and sciences to infection control, chair-side treatment foundations, and patient care in general and specific dentistry. Step-by-step procedures of skills dental assistants must master feature a consistent format that includes a goal, equipment, chronological steps, and rationales. Procedure icons clearly indicate what issues/things must be identified when performing various core procedures. Ethical implications are featured at the end of each chapter’s narrative to touch on important ethical considerations related to the chapter material. NEW! Content incorporates additional information on dynamic areas such as HIPAA laws and implications, digital imaging, dental materials, and caries prevention. NEW! Expanded and updated artwork focuses on newer products, materials, and equipment to remain current with technological advances in the modern dental office. NEW! Online student exercises on Evolve include crossword puzzles, and exercises on labeling, procedure-ordering, and instrument identification. |
| dental office receptionist training: Interview Questions and Answers Richard McMunn, 2013-05 |
| dental office receptionist training: Master the Dental Hygienist Exam Peterson's, 2011-08-15 Peterson's Master the Dental Hygienist Exam is a comprehensive guide that offers essential test-prep and review material to those seeking to advance their dental hygienist careers. Readers will find the information they need to know about what dental hygienists do, the steps to becoming a dental hygienist, and preparation and practice on the two component questions of the National Board Dental Hygiene Exam (NBDHE). |
| dental office receptionist training: An Introduction to Orthodontics Laura Mitchell, Simon J. Littlewood, 2007 Providing an introduction to current thinking and practice in orthodontics, this text covers all aspects of the field, including clinical practice and treatment planning. |
| dental office receptionist training: Educating Your Clients from A to Z Nan Boss, 2011 |
| dental office receptionist training: Dental Practice Planning William W. Howard, 1975 |
| dental office receptionist training: Become a Dental Hygienist Tamika M. Murray, 2022-08 Describes careers as a dental hygienist, including what dental hygienists do, the training needed, what daily life in the field, and the future career field for dental hygienists-- |
| dental office receptionist training: An Introduction to Oral and Maxillofacial Surgery David Mitchell, 2014-12-17 Highly Commended, BMA Medical Book Awards 2015An Introduction to Oral and Maxillofacial Surgery encompasses the full range of oral and maxillofacial surgery. It also addresses the necessary core competencies for undergraduates and those pursuing basic specialist training. The second edition now includes international perspectives. In the UK, oral a |
| dental office receptionist training: Mosby's Dental Dictionary Scott Stocking, 2004 This contemporary, comprehensive glossary includes more than 9,500 terms related to all areas of dentistry; basic, clinical, and behavioral sciences; office management, and commonly used medical terms. Plus, it also includes a companion CD-ROM with a searchable database and audio pronunciations. |
| dental office receptionist training: Management in Physiotherapy Bertrand Piccard, Robert J. Jones, Gary Jones, 1991-01 |
| dental office receptionist training: Medical Emergencies in the Dental Office E-Book Stanley F. Malamed, 2022-01-31 Be prepared to prevent, recognize, and manage life-threatening medical emergencies! Medical Emergencies in the Dental Office, 8th Edition helps you learn the skills needed to manage health issues in the dental office or clinic. The text describes how to recognize and manage medical emergencies promptly and proactively and details the resources that must be on hand to effectively deal with these situations. Written by noted dentistry educator Dr. Stanley Malamed, this expert text includes the latest guidelines for drug-related emergencies, cardiac arrest, and more. An enhanced eBook is included with each new print purchase, featuring a complete, fully searchable version of the text, a test bank of 300 questions and answers, and much more — available on a variety of devices. - Logical format reflects the way emergencies are encountered in a dental practice, with chapters organized by commonly seen clinical signs and symptoms, such as unconsciousness or altered consciousness, respiratory distress, seizures, allergic reactions, chest pain, and cardiac arrest. - Step-by-step procedures include detailed, sequential instructions for stabilizing and treating patients (PCABD) in common medical emergencies. - Full-color illustrations demonstrate emergency techniques with realistic clarity. - Summary tables and boxes make it easy to find essential concepts and information. - Quick-reference algorithms in the appendix include step-by-step diagrams showing the decision-making process in common emergency situations. - A differential diagnosis chapter ends each of the book's parts on common emergencies. - An enhanced eBook version is included with each new print purchase, featuring a fully searchable version of the text, an image collection, a test bank of 300 questions and answers, and more! - UPDATED content includes the most current guidelines for drug-related emergencies, unconsciousness, altered consciousness, and cardiac arrest as well as protocols for obstructed airway management. - UPDATED PCABD boxes reflect the American Heart Association's algorithm for stabilizing and treating victims with an easy-to-remember acronym (PCABD): Positioning, Circulation, Airway, Breathing, and Definitive Management. - UPDATED! Emergency drug and equipment kit instructions help you assemble emergency kits and ensure that your dental office has safe, current materials on hand. |
| dental office receptionist training: Dental Practice Transition David G. Dunning, Brian M. Lange, 2013-05-13 Practice management is one of the key elements in the career of a dentist. Most dentists own their own practices and even associateships carry with them the prospect of management, accounting and dealing with health insurance providers. Dental Practice Transition: A Practical Guide to Management helps readers navigate through options such as starting a practice, associateships, and buying an existing practice with helpful information on business systems, marketing, staffing, and money management. With topics applicable to both recently graduated as well as established professionals, Dental Practice Transition is a comprehensive exposition of practice management from a dentist's perspective. |
| dental office receptionist training: Client Satisfaction Pays Carin A. Smith, 1998 |
| dental office receptionist training: Radiology for the Dental Professional Herbert H. Frommer, Jeanine J. Stabulas-Savage, 2010-03-04 A complete guide to radiology principles and techniques, Radiology for the Dental Professional, 9th Edition helps you develop imaging skills through practical application. Detailed step-by-step procedures demonstrate proper techniques; photos and illustrations improve comprehension and readability. Written by Herbert H. Frommer, DDS, and Jeanine J. Stabulas, RDH, BS, MPH, this book will help you interpret radiographs, and troubleshoot and prevent common errors. For students, it's an ideal introduction to radiology; for dental hygiene/assisting professionals, it's a great review! A logical organization starts with the basics and makes it easier to progress through the material. Procedures boxes show detailed radiography procedures with illustrations and photos to demonstrate proper techniques. Common Errors boxes explain mistakes in radiographic techniques and describe how they can be resolved. Advantages/Disadvantages boxes compare and contrast the good and bad elements of radiographic techniques. Detailed outlines and educational objectives at the beginning of each chapter identify the information that you are expected to learn. Key terms are listed at the beginning of each chapter and highlighted upon first mention in the text. Expanded coverage of digital imaging techniques. Patient Management and Special Problems chapter improves coverage of nervous patients, patients with special needs, pediatric patients, and specific problems such as endodontic issues and third molars. New illustrations depict techniques and show the latest technology. |
| dental office receptionist training: Departments of Labor and Health, Education, and Welfare Appropriations for 1970: National Institutes of Health United States. Congress. House. Committee on Appropriations. Subcommittee on Departments of Labor, and Health, Education, and Welfare, and Related Agencies, 1969 |
| dental office receptionist training: Dental Assisting Notes Minas Sarakinakis, 2014-10-15 Rely on this handy pocket guide to quickly reference the must-know information you need to prepare for the everyday encounters you’ll face in clinical and practice. From easy-to-scan charts of the teeth and detailed depictions of dental instruments to helpful tips on how to administer oxygen and assist patients with multiple medical conditions, this comprehensive, chairside guide is the perfect companion for any setting. |
| dental office receptionist training: Departments of Labor and Health Education and Welfare Appropriations for 1970 United States. Congress. House Appropriations, 1969 |
| dental office receptionist training: The California RDA Written Examination Prep Book Colleen Kirby-Banas, Foundation for Allied Dental Education, 2013-01-01 |
| dental office receptionist training: Science of Survival La Fayette Ron Hubbard, 2007 Science of Survival The most useful book you will ever own. Built around the Hubbard Chart of Human Evaluation, Science of Survival provides the first accurate prediction of human behavior. Included on the chart are all the manifestations of an individual's survival potential graduated from highest to lowest, making this the complete book on the Tone Scale. Knowing only one or two characteristics of a person and using this chart, you can plot his or her position on the Tone Scale and thereby know the rest, obtaining an accurate index of their entire personality, conduct and character. Before this book the world was convinced that cases could not improve but only deteriorate. Science of Survival presents the idea of different states of case and the brand-new idea that one can progress upward on the Tone Scale. |
| dental office receptionist training: Torres and Ehrlich Modern Dental Assisting Doni Bird, Audrey Behrens, Ann Beard Ehrlich, 2002 |
| dental office receptionist training: Clerical Occupations for Women, Today and Tomorrow Janice N. Hedges, 1964 |
| dental office receptionist training: Departments of Labor and Health, Education, and Welfare Appropriations for 1970 United States. Congress. House. Committee on Appropriations. Subcommittee on Departments of Labor, and Health, Education, and Welfare, and Related Agencies, 1969 |
| dental office receptionist training: AED National Safety Council, 2001 |
| dental office receptionist training: Annotated Catalog of Bilingual Vocational Training Materials , 1986 |
| dental office receptionist training: Health Resources Statistics National Center for Health Statistics (U.S.), 1976 |
| dental office receptionist training: DHEW Publication , 1972 |
| dental office receptionist training: Secrets of the Radiation Health and Safety Exam Study Guide Danb Exam Secrets Test Prep, 2018-04-12 ***Includes Practice Test Questions*** Secrets of the Radiation Health and Safety Exam helps you ace the Radiation Health and Safety Exam, without weeks and months of endless studying. Our comprehensive Secrets of the Radiation Health and Safety Exam study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Secrets of the Radiation Health and Safety Exam includes: The 5 Secret Keys to DANB Exam Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; A comprehensive Radiation Health and Safety review including: Radiographic Findings, Bitewing Radiographs, Periapical Radiographs, Panoramic Radiographs, Bisect-the-Angle Technique, Sizes of Film, Anatomical Landmarks, Radiolucent, Intensifying Screens, Lateral Skull Projection, X-ray Measurement, Personnel Monitoring, Shadow Casting, Automatic Processing, Inverse Square Law, Roentgen, Tissue Sensitivity, ALARA, Dosimeter, Composition of Film, Fixing, Emulsion Defects, Mounting Radiographs, and much more... |
| dental office receptionist training: Learning How to Learn Barbara Oakley, PhD, Terrence Sejnowski, PhD, Alistair McConville, 2018-08-07 A surprisingly simple way for students to master any subject--based on one of the world's most popular online courses and the bestselling book A Mind for Numbers A Mind for Numbers and its wildly popular online companion course Learning How to Learn have empowered more than two million learners of all ages from around the world to master subjects that they once struggled with. Fans often wish they'd discovered these learning strategies earlier and ask how they can help their kids master these skills as well. Now in this new book for kids and teens, the authors reveal how to make the most of time spent studying. We all have the tools to learn what might not seem to come naturally to us at first--the secret is to understand how the brain works so we can unlock its power. This book explains: Why sometimes letting your mind wander is an important part of the learning process How to avoid rut think in order to think outside the box Why having a poor memory can be a good thing The value of metaphors in developing understanding A simple, yet powerful, way to stop procrastinating Filled with illustrations, application questions, and exercises, this book makes learning easy and fun. |
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